United Way of Central Indiana
  • - Community Impact
  • Indianapolis, IN, USA
  • Full Time

Capacity Building Manager

Accreditation and Capacity Building Team

Impact Division

United Way harnesses the collective compassion and resources of our community to help people learn more, earn more and lead safe and healthy lives.

We pursue this vision in all we do as we ask our community to give, advocate and volunteer. We believe that vision can only be achieved if pursued with shared values, and therefore place great emphasis on building a team that will pursue this vision together with CARE.


Position Summary

United Way of Central Indiana recognizes that the key to success is a strong and cohesive team that works through shared values to achieve our mission. The Capacity Building Manager is responsible for various projects which include planning, scheduling and facilitating the delivery of professional development, support, evaluation and resources to the Central Indiana nonprofit community and the organization's partners. Provide training and development services or broker such services from other professionals. Address specific training and development needs of UWCI partners and some UWCI volunteers.

Position Duties & Responsibilities

The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

Under the direction of the Director of Accreditation and Capacity Building in the Impact Division, the Capacity Building Manager will manage and implement a variety of projects that support community-based organizations.

Specific duties include:
• Implement and oversee UWCI capacity building activities that provide training, technical assistance, networking opportunities and other activities to UWCI partners.
• Participate in the UWCI partner assessment process, which may include coaching partners and volunteers, training volunteers for site visits, and being a resource to assessment teams, internally and externally.
• Manage special grant making programs to community-based organizations, as assigned.
• Seek out and develop community collaborations that build and increase partner capacity.
• Correspond with and provide information to partners, as appropriate and meaningful, through a variety of mediums.
• Acquire and maintain a resource bank of materials on nonprofit governance and management that can be distributed, or made available, to nonprofit organizations.
• Respond to technical assistance inquiries from partners by assessing their needs, providing training and development that addresses the identified needs, brokering services of other consultants, or providing information and resources to assist the organizations.
• Maintain a current database of nonprofit consultants and subject matter experts in Central Indiana, informational materials and volunteer resources to assist partner organizations.
• When needed, develop relationships with and share processes with new executive directors of UWCI partner organizations.
• Attend and actively participate in relevant UWCI internal and external meetings and provide regular reports to staff and volunteers on the progress of projects.
• Work with UWCI staff to track results, measure performance and develop periodic progress reports.
• Work cross functionally to ensure all initiatives are integrated across UWCI's focus areas of Education, Income, Health and Basic Needs community impact work.
• Work cross functionally to ensure that all initiatives are integrated across UWCI's goals for donors to Give, Advocate and Volunteer.
• Assist the Director of Accreditation and Capacity Building with special projects associated with capacity building efforts at UWCI.
• Performs special assignments and other work, on an as-needed basis.

Education and/or Experience

Bachelor's degree in education, social work, business administration, public administration or related area with a focus on nonprofit management and/or governance required, a graduate degree is preferred. Proven experience with staff development and training, with a focus on adult learning. The ability to facilitate workshops, focus groups, task groups, etc., is required. Must be competent in oral and written communications. Effective team-building skills and the ability to participate in group planning and project implementation is required. Knowledge and understanding of nonprofit organizations are required.

*Work experience may substitute for education requirements on a case by case basis.


To perform this job successfully, an individual must be able to perform each essential job function satisfactorily and be present in the office while performing those functions. The requirements listed are representative of the basic knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The individual in this role must display the highest level of integrity and confidentiality. United Way also values innovative thinking, and a successful candidate will be a self-starter who can work within the team to achieve goals and objectives. The individual should have effective communication skills, attention to detail and organization, and flexibility and adaptability. The individual will also maintain knowledge of trends in his/her area of responsibility and reviews literature to understand key issues.

Excellent project management and public relations skills required. Ability to define problems, collect data, establish facts, and draw valid conclusions. The ability to effectively manage a multifaceted project in multiple environments is required. Must have effective organizational and interpersonal skills, the ability to work independently, a talent for forming and maintaining external relationships, and an attitude toward achieving outcomes. Initiative, detail and team orientation are essential. 

Physical Demands

The physical demands described here are general representations of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly required to sit, reach with hands and arms, talk, and hear. The employee frequently is required to use hands to touch and handle objects. The employee frequently stands or walks.
• The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Office setting, with sustained use of a computer.
• The noise level in the work environment is minimal to moderate.
• Maintains personal/professional competency and works to create an environment of courtesy, respect, enthusiasm, and a positive attitude in all interactions both internal and external to the organization.

Core Competencies

United Way of Central Indiana's team is evaluated on the following core competencies:

• Courage
• Accountability
• Respect
• Excellence
• Stakeholder Experience
• Effective Communication
• Thinking Strategically

Position Leader:      Director of Accreditation and Capacity Building
FLSA Status:           Exempt, Full-time, Salaried
Salary Range:          $50,000
Benefits:                  Complete Benefits Package Available

Equal Opportunity Employer

Please apply at uwci.org/careers

This position description does not constitute a contract of employment or a guarantee of any terms or conditions of employment. UWCI employees are employed on an at-will basis. In addition, nothing in this position description restricts UWCI's right to assign or reassign duties and responsibilities to this position at any time.

This position has been closed and is no longer available.
United Way of Central Indiana


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