United Way of Central Indiana
  • - Fundraising
  • Indianapolis, IN, USA
  • Salary
  • Full Time

Fundraising Research Manager

(Prospect Research)

Fundraising Operations & Research Team - Fundraising Division

United Way fights for the education, financial stability, health and basic needs of everyone in our community.

We pursue this vision in all we do as we ask our community to give, advocate and volunteer. We believe that vision can only be achieved if pursued with shared values, and therefore place great emphasis on building a team that will pursue this vision together with CARE. This is an exciting time to be part of United Way of Central Indiana's team as we embark on a new strategic framework that fosters innovation, builds community partnerships, and integrates across traditional functional areas.


Position Summary

United Way of Central Indiana recognizes that the key to success is a strong and cohesive team that works through shared values to achieve our mission. The Fundraising Research Manager is responsible for the management and operations of prospect identification, pipeline development, prospect research, analysis of corporate accounts, moves management and relationship management. Additional duties include proactive and reactive prospecting and research assignments in conjunction with departmental fundraising goals, conducting detailed research, and collaborating on projects that support the fundraising team. The Fundraising Research Manager will also be responsible for maintaining research and key data information in the donor database, completing research requests, and assisting with special projects related to fundraising.

Position Duties & Responsibilities

The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

Prospect & Portfolio Management:

• Manage prospect pipeline for corporate accounts and individuals.
• Assist with creation and management of corporate and individual donor portfolios for fundraising team members.
• Oversee the development of policies and procedures around prospect pipeline management and activity.
• Develop and maintain a moves management system, including establishing baselines and metrics for movement and activity.
• Identify major and transformational giving prospects and ensure data quality and regular profile maintenance of top donors.
• Manage research request queue and respond to requests in a timely manner.

Research & Operations:

• Conduct strategic prospect research through the verification and analysis of biographical, financial, and philanthropic information on individual, corporate, and foundation donors and prospects.
• Conduct Fundraising analysis projects, including suggest giving, and make organizational recommendations. Additionally, provide quality ROI analysis to assess the effectiveness of UWCI programs, initiatives, and other projects.
• Manage biographical records, utilizing methods such as daily news screenings, reviewing push technology/alerts, and donors lists to identify new individual, corporate and foundation prospects and monitor current prospects.
• Collaborate and regularly meet with Strategic Information team members for surveys and other cross-departmental projects.
• Collaborate and regularly meet with Marketing & Communications team members for research, evaluation and targeting of donor communications.
• Update and maintain a complex database of confidential information to ensure current and accurate information. Extract information from a Microsoft CRM database, analyze, draw conclusions and make recommendations based on findings.
• Participate in on-going professional development activities as relevant, to maintain and enhance skills and abilities and stay abreast of current prospect management trends and research techniques.

Performs special assignments and other work, on an as-needed basis.

Annual Goals:

Achieve established goals. Work with the Director, Fundraising Operations & Research to ensure goals reflect and align and contribute to the broader goals of the organization.
Flexibility: UWCI is evolving with our changing external environment. Flexibility and adaptability are key attributes for this position. A willingness to take on additional duties to ensure the success of the team is essential.


To perform this job successfully, an individual must be able to perform each essential job function satisfactorily and be present in the office while performing those functions. The requirements listed are representative of the basic knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The individual in this role must display the highest level of integrity and confidentiality. United Way also values innovative thinking, and a successful candidate will be a self-starter who can work within the team to achieve goals and objectives. The individual should have effective communication skills, attention to detail and organization, and flexibility and adaptability. The individual will also maintain knowledge of trends in his/her area of responsibility and reviews literature to understand key issues.

Education and/or Experience

• Bachelor's degree required; graduate degree preferred. Work experience may substitute for education requirements on a case by case basis.
• Five or more years of successful prospect research experience, library science, information management, analytics or another related field.
• Experience using a CRM database, iWave, WealthEngine, LexisNexis and/or other prospect research subscription services is preferred.
• Excellent written communication skills and a clear, concise writing style are key skills to this position.
• Significant aptitude with research methods and experience with computers and relational databases
• Ability to follow ethical standards, utilize discretion in dealing with sensitive and confidential information.

Physical Demands

The physical demands described here are general representations of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly required to sit, reach with hands and arms, talk, and hear. The employee frequently is required to use hands to touch and handle objects. The employee frequently stands or walks.

• The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Office setting, with sustained use of a computer.
• The noise level in the work environment is minimal to moderate.
• Maintains personal/professional competency and works to create an environment of courtesy, respect, enthusiasm, and a positive attitude in all interactions both internal and external to the organization.

Core Competencies

United Way of Central Indiana's team is evaluated on the following core competencies:

• Courage
• Accountability
• Respect
• Excellence
• Thinking Strategically
• Stakeholder Experience
• Effective Communication

Position Leader:          Fundraising Operations & Research Director
FLSA Status:                Exempt, Full-time
Salary Range:               Low Fifties
Benefits:                       Complete Benefits Package Available

Equal Opportunity Employer

Please apply at uwci.org/careers

This position description does not constitute a contract of employment or a guarantee of any terms or conditions of employment. UWCI employees are employed on an at-will basis. In addition, nothing in this position description restricts UWCI's right to assign or reassign duties and responsibilities to this position at any time.

This position has been closed and is no longer available.
United Way of Central Indiana


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